Anne Stokes Ostara Wax Melt Burner Gift Set - Gift Boxed

I aim to dispatch all orders within 1-2 working days of you paying for your order. However, this can be extended during busy periods, Christmas For Example (any delayed dispatch times will be displayed).  All prices include free postage and packaging unless otherwise stated.  

If you do require your order on a specific date and you are concerned, please message me before placing your order and I will discuss the options available to you.

Please make sure all delivery details are correct at the time of ordering, This helps protect both us and you and ensures a smooth transaction. Bluebears Allsorts will take no responsibility for lost items where incorrect Address details have been provided.

I post everything 2nd class with Royal Mail as standard, free of charge unless sent directly from the supplier.  If you require an alternative please let me know.  Their processing time for 2nd class mail is 2-5 working days. Delivery times are Estimates Only and may be dependent on global restrictions outside of our control.

When it comes to customer satisfaction, we have a no-hassle money-back guarantee on any online purchase from our store.

If you are unhappy with your purchase - please email contactus@bluebearsallsorts.co.uk for an exchange or full refund.

If your order arrives in less than perfect condition, please provide a photo to contactus@bluebearsallsorts.co.uk so I can organise a replacement or refund. I will be unable to provide refunds or exchanges without proof of fault.

If you are unhappy with your purchase - please email contactus@bluebearsallsorts.co.uk for an exchange or full refund.

If your order arrives in less than perfect condition, please provide a photo to contactus@bluebearsallsorts.co.uk so I can organise a replacement or refund.  I will be unable to provide refunds or exchanges without proof of fault.  All items must be returned in their original packaging, unopened and sealed if applicable.

Important Notes:

Most Oil Burners Can Be Used For Wax Melts At Your Own Discretion. Please only use small tea-lights

Please read all instructions before using your product which can be found either on the packaging or contained within

Never Leave an Oil Burner / Wax Melts / Candle unattended

Always place the burner on a suitable heat-resistant surface (not a table mat)

Never Move a lit oil / wax burner and always wait for it to cool before touching it.

As every Oil / wax burner is a different size some will hold more wax than others.

When filling a bowl with oil, it is clear to see when enough oil has been added, and therefore it is easy to see when to stop adding more Oil so that the bowl/dish does not overflow.
Wax melts, however, are not in a liquid state when added to the bowl, and they also vary in shape, size and volumes care must be taken when adding wax as it may overflow the bowl.

Overfilling your burner bowl with wax is very dangerous.

Overflowing Wax Can Cause a Fire.

This will be sent via 2nd Class parcel.  I post every day Monday to Friday and sometimes on a Saturday.  If needed more urgently please let me know.  You should receive your item within 3 to 5 days however this may take slightly longer due to the current climate.  Royal Mail will not treat a parcel lost until 10 days have elapsed.